Privacy Policy

How Trip Signal collects, uses, and protects your information.

Last updated: February 16, 2026

Terms

Trip Signal is operated by Mighty Web Design, a sole proprietorship in Saskatchewan, Canada. This Privacy Policy explains how we collect, use, and protect personal information in accordance with Canada’s privacy law (PIPEDA) and Canada’s anti-spam law (CASL).

By using Trip Signal, you consent to the practices described in this Policy.

1. Information We Collect

Plain English: We collect what’s needed to run your account and alerts.

Account data

  • Email address
  • Encrypted password
  • Account preferences

Signal data

  • Travel preferences
  • Monitoring criteria
  • Signal activity

Billing data

Subscription status and payment identifiers. Payments are processed by Stripe. We do not store full credit card numbers.

Technical data

  • IP address
  • Browser/device data
  • Log files
  • Cookies

2. How We Use Information

Plain English: We use your data to operate and improve the service.

  • Provide alerts and operate the Service
  • Process subscriptions and payments
  • Send service emails (account, billing, updates)
  • Improve performance and reliability
  • Prevent fraud and abuse
  • Comply with legal obligations

We do not sell personal information.

3. Email Communications (CASL)

Plain English: We send alerts and account emails — unsubscribe anytime.

We send price alerts and service-related emails (account and billing).

All commercial emails include our business name, mailing address, and an unsubscribe mechanism.

Unsubscribe requests are processed promptly in accordance with CASL.

4. Service Providers

Plain English: We use trusted providers to operate the service.

We use third-party providers to run Trip Signal, including:

  • Stripe (payments)
  • Resend (email delivery)
  • Google Analytics (usage analytics)
  • Hetzner (Helsinki, Finland) (hosting)

These providers may process data outside Canada and are expected to protect your data appropriately.

5. Cookies

Plain English: We use cookies to operate and improve Trip Signal.

Cookies help maintain sessions, improve performance, and understand usage patterns.

You can disable cookies in your browser settings, but parts of the Service may not function properly.

6. International Transfers

Plain English: Data may be processed outside Canada.

Because we use providers like Hetzner and Google Analytics, your data may be processed outside Canada and subject to the laws of those jurisdictions.

7. Data Retention

Plain English: We keep data only as long as necessary.

  • Account data: until account deletion
  • Billing records: up to 7 years (tax compliance)
  • Server logs: up to 90 days
  • Email delivery logs: up to 90 days
  • Analytics data: based on your Google Analytics retention settings

8. Security

Plain English: We use industry-standard protections, but nothing online is 100% risk-free.

We implement reasonable safeguards to protect personal information.

No method of transmission or storage is completely secure.

9. Access & Correction

Plain English: You can request access to your data or ask us to correct it.

Under PIPEDA, you may request access to your personal information and request corrections.

Contact our Privacy Officer using the info below.

10. Account Deletion

Plain English: You can delete your account anytime.

Upon deletion, personal data is removed, except where we must retain records for legal, tax, fraud, or billing reasons.

11. Children’s Privacy

Plain English: Trip Signal is not intended for anyone under 18.

We do not knowingly collect personal information from individuals under 18.

If we learn we have collected such information, we will take steps to delete it.

12. Changes

Plain English: We may update this policy from time to time.

We may update this Privacy Policy periodically. Continued use means you accept the updated Policy.

13. Contact / Privacy Officer

Plain English: Contact us if you have privacy questions or concerns.

Privacy Officer — Mighty Web Design

143 Fairway Rd, Emerald Park, Saskatchewan, S4L1C8

Email: support@tripsignal.ca

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.